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How do I return an item?

1. Pack the item(s) in the original packaging so that the contents stay protected.  Products that were delivered in separate parcels should be returned separately.

2. Attach the pre-paid UPS label to the parcel. For orders delivered in multiple parcels, use the label that came with each parcel. Take note of the return tracking number to track your return on www.ups.com.

3. Within 30 days of receipt, drop off the parcel at the nearest UPS Access Point (found on the “Locations” tab on www.ups.com) or schedule a collection with UPS. 

4. Allow 5-10 working days after we receive your package for the return to be processed.


Unfortunately, we cannot accept returns on personalized products or custom shoe orders.

Use the search bar at the top of the page and search "Returns" for more information on returns and exchanges.

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