New
Balance
Faqs

Follow

Can I return my NB1 Customised shoes?

New Balance stands behind the quality of its products, and we follow strict guidelines for quality control, extensively testing every shoe before releasing it to the public. Unfortunately, we cannot accept returns on NB1 products. While it is not common, it is possible an error occurred while producing your pair of custom shoes, in this case please contact our Customer Care.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk