If your tracking information shows that your package was delivered, but you can't find it:
- Verify the order was placed with the correct address (email confirmation)
- Check outside - the carrier may have left a notice of attempted delivery or left the package in a safe place such as a porch, garage or with a neighbour
- Check with other members of your household
- Check your mailbox or anywhere else you receive mail
Still have not received your package? Please contact us.