Please try our checkout tips below:
- Try submitting the order from different web browser. We suggest using the latest version of Google Chrome or Mozilla Firefox as preferred internet browsers.
- Try switching device. E.g. if you are trying to place the order on mobile, try switching to a tablet or desktop device.
- Try clearing your browsers cookies and or cache.
- Check your address is no longer than 35 characters per line.
- Try using an alternative form of payment.
- Check that your card is setup to shop online and have your 3D Secure code to hand.
If you are still not able to submit your order, please contact a member of our Customer Care team who will be happy to help.