New Balance does not issue exchanges. We recommend placing a new order for a replacement item. Our inventory changes often and select sizes and colours may sell out.
1. Place a new order online.
2. Follow our return instructions to send back the original item for a refund.
Use the search bar at the top of the page and search "Returns" for more information on returns and exchanges.
How do I exchange an item?
Have more questions? Submit a request
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