My Order
RETURNS
- ★ How do I schedule a return collection with UPS?
- ★ When can I expect my refund?
- ★ How do I return an item?
- Free returns
- Defective Returns
- Personalised Football Returns
ORDER ENQUIRIES
- ★ Why has my discount code not been applied?
- ★ Where is my order?
- Didn't order on site?
- Having trouble submitting your order?
- How to redeem a promotional code
- When will I receive an order confirmation email?
SHIPPING & DELIVERY
- ★ Schedule a UPS Collection
- ★ How to locate your nearest UPS Access Point
- ★ How do I retrieve my parcel from a UPS Access Point?
- ★ UPS Delivery Information
- ★ Do you offer free shipping?
- When will I get my order?
ACCOUNT
- How do I delete my customer account?
- Having trouble accessing your account?
- How do I log out of my newbalance.eu account?
- Unsubcribe
- Why is my order not showing in my account?
- Will you rent my name and contact information to other companies?